/* Suhail chat engine — shared by widget + dashboard console.
   Shape rule: icon buttons circular · chips pill · bubbles 18px · cards 12px. */
.jsa-c{
	--jsa-accent:var(--jsa-accent-in,#d01429);
	--c-bg:#ffffff;--c-soft:#f4f4f5;--c-line:#e4e4e7;--c-ink:#18181b;--c-mut:#63636b;--c-user:#18181b;--c-user-ink:#fafafa;
	--c-ease:cubic-bezier(.2,.8,.2,1);
	position:relative;display:flex;flex-direction:column;min-height:0;height:100%;
	color:var(--c-ink);font:15px/1.5 ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,"Noto Sans Arabic","Helvetica Neue",Arial,sans-serif;
	-webkit-font-smoothing:antialiased;text-align:start;letter-spacing:normal;
}
@media (prefers-color-scheme:dark){.jsa-c{--c-bg:#141315;--c-soft:#1d1c1f;--c-line:#2c2b2f;--c-ink:#f4edea;--c-mut:#a1a1aa;--c-user:#f4f4f5;--c-user-ink:#141315}}
.jsa-c *,.jsa-c *::before,.jsa-c *::after{box-sizing:border-box}
.jsa-c button,.jsa-c textarea{all:unset;box-sizing:border-box;font:inherit;color:inherit}
.jsa-c button{cursor:pointer;touch-action:manipulation;-webkit-tap-highlight-color:transparent}
.jsa-c :focus-visible{outline:2px solid var(--jsa-accent);outline-offset:2px}
.jsa-c svg.jsa-i{width:20px;height:20px;flex:none}
.jsa-sr{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}

/* Log */
.jsa-c-log{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:16px 14px 8px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}
.jsa-c-log:focus-visible{outline-offset:-2px}
.jsa-c-row{display:flex;align-items:flex-end;gap:8px;max-width:100%}
.jsa-c-row.is-user{justify-content:flex-end}
.jsa-c-row.is-new{animation:jsaIn .28s var(--c-ease) both}
@keyframes jsaIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.jsa-c-av{width:28px;height:27px;flex:none;margin-bottom:2px}
.jsa-c-av-staff{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:var(--c-soft);color:var(--jsa-accent)}
.jsa-c-av-staff svg.jsa-i{width:16px;height:16px}
.jsa-c-bubble{position:relative;min-width:0;max-width:min(86%,560px);padding:10px 13px 8px;border-radius:18px;background:var(--c-soft);overflow-wrap:anywhere}
.is-bot .jsa-c-bubble,.is-staff .jsa-c-bubble{border-bottom-left-radius:6px}
.is-user .jsa-c-bubble{background:var(--c-user);color:var(--c-user-ink);border-bottom-right-radius:6px}
.is-staff .jsa-c-bubble{background:color-mix(in srgb,var(--jsa-accent) 9%,var(--c-bg));border:1px solid color-mix(in srgb,var(--jsa-accent) 22%,var(--c-line))}
.jsa-c-who{display:block;font-size:12px;font-weight:600;color:var(--jsa-accent);margin-bottom:2px}
.jsa-c-row.is-sending{opacity:.6}
.jsa-c-row.is-failed .jsa-c-bubble{box-shadow:0 0 0 2px #dc2626}
.jsa-c-text p{margin:0 0 6px}.jsa-c-text p:last-child{margin-bottom:2px}
.jsa-c-text ul,.jsa-c-text ol{margin:2px 0 6px;padding-inline-start:20px}.jsa-c-text li{margin:2px 0}
.jsa-c-text a{color:inherit;text-decoration:underline;text-underline-offset:2px}
.is-bot .jsa-c-text a{color:var(--jsa-accent)}
.jsa-c-text code{font:13px/1.4 ui-monospace,SFMono-Regular,Menlo,monospace;background:color-mix(in srgb,currentColor 10%,transparent);padding:1px 5px;border-radius:5px}
.jsa-c-text .jsa-c-h{font-weight:700}
.jsa-c-tablewrap{overflow-x:auto;margin:6px 0;border:1px solid var(--c-line);border-radius:10px;background:var(--c-bg)}
.jsa-c-tablewrap table{border-collapse:collapse;font-size:13px;min-width:100%;font-variant-numeric:tabular-nums}
.jsa-c-tablewrap th,.jsa-c-tablewrap td{padding:6px 10px;border-bottom:1px solid var(--c-line);text-align:start;white-space:nowrap}
.jsa-c-tablewrap th{background:var(--c-soft);font-weight:600}
.jsa-c-time{display:block;font-size:11px;opacity:.55;margin-top:2px;text-align:end;font-variant-numeric:tabular-nums}

/* Attachments */
.jsa-c-att-img{display:block;margin:-2px -5px 6px;border-radius:12px;overflow:hidden}
.jsa-c-att-img img{display:block;width:100%;max-width:240px;height:auto;max-height:240px;object-fit:cover}
.jsa-c-att{display:flex;align-items:center;gap:8px;padding:8px 10px;margin-bottom:6px;border-radius:10px;background:color-mix(in srgb,currentColor 8%,transparent);color:inherit;text-decoration:none;font-size:13px}
.jsa-c-att span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.jsa-c-audio{display:block;width:230px;max-width:100%;height:36px;margin-bottom:6px}

/* Cards */
.jsa-card{display:block;margin-top:8px;border:1px solid var(--c-line);border-radius:12px;background:var(--c-bg);overflow:hidden;font-size:13.5px}
.jsa-card-h{display:flex;align-items:center;gap:6px;padding:9px 12px;font-weight:600;border-bottom:1px solid var(--c-line)}
.jsa-card-h svg.jsa-i{width:16px;height:16px;color:var(--jsa-accent)}
.jsa-card-img{margin:8px 0 0}
.jsa-card-img a{display:block;line-height:0;background:var(--c-soft)}
.jsa-card-img img{display:block;width:100%;height:auto;max-height:320px;object-fit:contain}
.jsa-card-img figcaption{display:flex;align-items:center;gap:6px;padding:8px 12px;font-weight:600}
.jsa-card-img figcaption span{margin-inline-start:auto;color:var(--c-mut)}
.jsa-card-img figcaption svg.jsa-i{width:16px;height:16px}
.jsa-card-link,.jsa-card-ct,.jsa-card-note{display:flex;align-items:center;gap:10px;padding:10px 12px;color:inherit;text-decoration:none}
.jsa-card-link span,.jsa-card-ct span{display:flex;flex-direction:column;min-width:0;flex:1}
.jsa-card-link small,.jsa-card-ct small,.jsa-card-list small,.jsa-card-check small,.jsa-sch-b small{color:var(--c-mut);font-size:12px;display:flex;align-items:center;gap:3px}
.jsa-card-link svg.jsa-i,.jsa-card-ct svg.jsa-i,.jsa-card-note svg.jsa-i{color:var(--jsa-accent)}
.jsa-card-note{background:color-mix(in srgb,var(--jsa-accent) 7%,var(--c-bg))}
.jsa-card-note.is-ok svg.jsa-i{color:#16a34a}
.jsa-card ul{list-style:none;margin:0;padding:4px 0}
.jsa-card-list li{display:grid;grid-template-columns:1fr auto auto;gap:8px;align-items:center;padding:7px 12px}
.jsa-card-list li span:first-child{display:flex;flex-direction:column;min-width:0}
.jsa-num{font-variant-numeric:tabular-nums;font-weight:600}
.jsa-pill{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11.5px;font-weight:600;text-transform:capitalize;background:var(--c-soft);color:var(--c-mut)}
.jsa-pill.is-completed,.jsa-pill.is-processing,.jsa-pill.is-signed{background:color-mix(in srgb,#16a34a 14%,transparent);color:#15803d}
.jsa-pill.is-pending,.jsa-pill.is-on-hold,.jsa-pill.is-sent,.jsa-pill.is-viewed{background:color-mix(in srgb,#d97706 15%,transparent);color:#b45309}
.jsa-pill.is-failed,.jsa-pill.is-cancelled,.jsa-pill.is-void{background:color-mix(in srgb,#dc2626 12%,transparent);color:#b91c1c}
.jsa-card-check li{display:flex;gap:10px;align-items:flex-start;padding:8px 12px}
.jsa-card-check li span{display:flex;flex-direction:column}
.jsa-card-check .is-done svg.jsa-i{color:#16a34a}.jsa-card-check .is-todo svg.jsa-i{color:#d97706}
.jsa-card-sch ul{max-height:280px;overflow-y:auto;overscroll-behavior:contain}
.jsa-card-sch li{display:grid;grid-template-columns:88px 1fr;gap:8px;padding:6px 12px}
.jsa-card-sch .jsa-sch-day{display:block;padding:8px 12px 2px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--jsa-accent)}
.jsa-sch-t{font-variant-numeric:tabular-nums;color:var(--c-mut);font-size:12.5px;padding-top:1px}
.jsa-sch-b{display:flex;flex-direction:column;min-width:0}
.jsa-card svg.jsa-i{width:18px;height:18px}

/* Notices, typing, skeleton */
.jsa-c-notice{display:flex;align-items:center;gap:8px;align-self:center;max-width:92%;padding:7px 12px;border-radius:999px;font-size:13px;background:var(--c-soft);color:var(--c-mut)}
.jsa-c-notice svg.jsa-i{width:16px;height:16px}
.jsa-c-notice.is-err{background:color-mix(in srgb,#dc2626 10%,var(--c-bg));color:#b91c1c;border-radius:12px}
.jsa-c-dots{display:inline-flex;gap:4px;padding:6px 2px}
.jsa-c-dots i{width:7px;height:7px;border-radius:50%;background:var(--c-mut);opacity:.4;animation:jsaDot 1.1s infinite var(--c-ease)}
.jsa-c-dots i:nth-child(2){animation-delay:.15s}.jsa-c-dots i:nth-child(3){animation-delay:.3s}
@keyframes jsaDot{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-4px);opacity:1}}
.jsa-c-skel{display:flex;flex-direction:column;gap:10px}
.jsa-c-skel i{display:block;height:38px;border-radius:18px;background:linear-gradient(90deg,var(--c-soft),color-mix(in srgb,var(--c-soft) 60%,var(--c-bg)),var(--c-soft));background-size:200% 100%;animation:jsaShim 1.4s infinite linear}
.jsa-c-skel i:nth-child(1){width:72%}.jsa-c-skel i:nth-child(2){width:48%;align-self:flex-end}.jsa-c-skel i:nth-child(3){width:64%}
@keyframes jsaShim{to{background-position:-200% 0}}

/* Quick replies */
.jsa-c-quick{display:flex;gap:8px;padding:4px 14px 8px;overflow-x:auto;scrollbar-width:none;flex:none}
.jsa-c-quick::-webkit-scrollbar{display:none}
.jsa-c button.jsa-c-chip{flex:none;padding:8px 13px;min-height:36px;display:inline-flex;align-items:center;border-radius:999px;border:1px solid var(--c-line);background:var(--c-bg);font-size:13.5px;font-weight:500;white-space:nowrap;transition:transform .15s var(--c-ease),border-color .15s,background-color .15s}
.jsa-c button.jsa-c-chip:active{transform:scale(.97)}

/* Pending files */
.jsa-c-files{display:flex;flex-direction:column;gap:6px;padding:0 12px;flex:none}
.jsa-c-files:empty{display:none}
.jsa-c-file{position:relative;display:flex;align-items:center;gap:8px;padding:6px 6px 6px 10px;border:1px solid var(--c-line);border-radius:12px;background:var(--c-bg);overflow:hidden;font-size:13px}
.jsa-c-file-n{display:flex;flex-direction:column;min-width:0;flex:1}
.jsa-c-file-n,.jsa-c-file-n small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.jsa-c-file-n small{color:var(--c-mut);font-size:11.5px;font-variant-numeric:tabular-nums}
.jsa-c-file.is-err{border-color:#dc2626}.jsa-c-file.is-err small{color:#b91c1c}
.jsa-c-prog{position:absolute;left:0;bottom:0;height:2px;width:100%;background:var(--jsa-accent);transform-origin:left;transition:transform .2s linear}

/* Composer */
.jsa-c-composer{display:flex;align-items:flex-end;gap:4px;margin:8px 10px 10px;padding:5px;border:1px solid var(--c-line);border-radius:24px;background:var(--c-bg);flex:none;transition:border-color .15s,box-shadow .15s}
.jsa-c-composer:focus-within{border-color:color-mix(in srgb,var(--jsa-accent) 55%,var(--c-line));box-shadow:0 0 0 3px color-mix(in srgb,var(--jsa-accent) 14%,transparent)}
.jsa-c textarea.jsa-c-input{flex:1;min-width:0;min-height:36px;max-height:140px;padding:8px 6px;overflow-y:auto;resize:none;line-height:1.4;font-size:16px;white-space:pre-wrap;word-break:break-word;color:var(--c-ink)!important;caret-color:var(--jsa-accent);background:transparent!important;-webkit-text-fill-color:var(--c-ink)}
.jsa-c textarea.jsa-c-input::selection{background:color-mix(in srgb,var(--jsa-accent) 30%,transparent)}
.jsa-c textarea.jsa-c-input::placeholder{color:var(--c-mut);opacity:1}
.jsa-c textarea.jsa-c-input:focus-visible{outline:none}
.jsa-c button.jsa-c-ib{display:inline-grid;place-items:center;width:40px;height:40px;flex:none;border-radius:50%;color:var(--c-mut);transition:transform .15s var(--c-ease),background-color .15s,color .15s}
.jsa-c button.jsa-c-ib:active{transform:scale(.92)}
.jsa-c button.jsa-c-send{display:inline-grid;place-items:center;width:40px;height:40px;flex:none;border-radius:50%;background:var(--jsa-accent);color:#fff;transition:transform .15s var(--c-ease),opacity .15s}
.jsa-c button.jsa-c-send:active{transform:scale(.92)}
.jsa-c button.jsa-c-send[disabled]{opacity:.35;cursor:default}
.jsa-c button.jsa-c-send svg.jsa-i{width:18px;height:18px}
@media (hover:hover) and (pointer:fine){
	.jsa-c button.jsa-c-ib:hover{background:var(--c-soft);color:var(--c-ink)}
	.jsa-c button.jsa-c-chip:hover{border-color:color-mix(in srgb,var(--jsa-accent) 50%,var(--c-line));background:color-mix(in srgb,var(--jsa-accent) 5%,var(--c-bg))}
	.jsa-card-link:hover,.jsa-card-img a:hover img{opacity:.92}
}

/* Recording bar */
.jsa-c-rec{display:flex;align-items:center;gap:8px;margin:8px 10px 10px;padding:5px 5px 5px 14px;border-radius:24px;background:color-mix(in srgb,var(--jsa-accent) 9%,var(--c-bg));border:1px solid color-mix(in srgb,var(--jsa-accent) 30%,var(--c-line));flex:none}
.jsa-c-rec[hidden],.jsa-c-composer[hidden]{display:none}
.jsa-c-rec-dot{width:10px;height:10px;border-radius:50%;background:#dc2626;animation:jsaPulse 1.2s infinite var(--c-ease)}
@keyframes jsaPulse{50%{opacity:.35;transform:scale(.8)}}
.jsa-c-rec-time{font-variant-numeric:tabular-nums;font-weight:600;font-size:14px;min-width:34px}
.jsa-c-wave{width:120px;height:28px;flex:none}
.jsa-c-rec-text{flex:1;min-width:0;font-size:13px;color:var(--c-mut);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.jsa-c .jsa-c-rec-send{background:var(--jsa-accent);color:#fff!important}
.jsa-c.is-drop::after{content:"Drop files to attach";position:absolute;inset:8px;display:grid;place-items:center;border:2px dashed var(--jsa-accent);border-radius:16px;background:color-mix(in srgb,var(--c-bg) 88%,transparent);font-weight:600;color:var(--jsa-accent);pointer-events:none}
@media (max-width:380px){.jsa-c-wave{display:none}}
@media (prefers-reduced-motion:reduce){.jsa-c *{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}